BMW Motorcycle Service in Eugene
When making a service request, please provide as much information as possible, including current mileage or inticipated mileage at service date and the last 7 digits of the BMW Vehicle Identification Number (VIN) as this will help us more closely determine the costs associated with the work as well as time required for completing the requested task(s).
Work to be Done
When submitting your request, feel free to reference your needs:
Before you Leave Home
Service Booklet
If you are having a scheduled service performed, be sure to bring along your service booklet so that we can stamp it and help you keep your records current.
Accessory Removal
You’ll also want to remove all non-bolted on accessories such as tankbags and saddlebags, since these items take up space in the Service Department and will require additional time to remove and re-install.
The credibility of our Service Department is absolutely astounding. Specializing in BMW motorcycles. We are equipped to make your BMW motorcycle or scooter suitable for you and your taste. We have factory-trained technicians on duty during all business hours.
We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your BMW in an efficient, precise, and timely manner.
Motorcycle Maintenance Guidelines
Fuel Tank: Keep your fuel tank full during the winter months to reduce the amount of air in the tank, as Oregon winter air contains lots of moisture and moisture leads to corrosion of fuel system component and water in the fuel system itself.
Battery: Today, motorcycles are more electrically demanding, so a fully charged battery is very important to allow the motorcycle to operate as designed. Short trips kill batteries, just as bad as having the motorcycle sit for extended periods. Make sure you regularly use a battery charger that is both rated for your type of battery and monitors the health of the battery and can fluctuate between charging and resting modes.
Tires: Proper tire pressure is key to getting the most life out of your tires and fuel economy. Tire pressure should be checked before each ride and set to the correct rating based on recommendation by the manufacturer for load.
Fluids: After the break-in service (600 miles), engine oil should be changed every 6,000 miles or 12 months, whichever comes first. Transmission (gearbox) and final drive oil should be changed every 12,000 miles or 24 months, whichever comes first. Depending on the type of brake system on your motorcycle, brake fluid may be changed as frequently as every 12 months. Clutches, front suspension, and coolant systems are changed at various intervals too. Call the EMCWOR Service Department at (541) 338-0269 to determine what the appropriate interval is for your particular motorcycle model.
Tire Installation
For liability reasons, we do not install tires purchased elsewhere. As a BMW motorcycle franchised dealership, it is our duty and responsibility to operate with the best interest of the customer, our business, and the brand(s) we represent. When tires are sourced outside our dealership, we lose control over the conditions the tires were stored, how the tires have been handled, and dates of manufacture.
This loss of control creates a huge liability for a small-business like a motorcycle dealership. There are a couple of cases when dealerships installed tires their customers had purchased elsewhere, that caused accidents. Ultimately the dealerships had to close their doors due to legal defense fees. With all of this in mind and in order to protect a customer’s well-being and the livelihood of our staff members, we have chosen not to install tires purchased elsewhere.
As a consolation to this approach, we provide discounted tire pricing and discounted installation for installation of the tires we sell and install.
Service Recommendations
Please call our Service Department at (541) 338-0269 to schedule your service work.
